Privacy Policy

Introduction

Brofeey Perfume (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.brofeeyperfume.com and purchase our products.

By using our website, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the site.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Place an order or make a purchase
  • Create an account on our website
  • Subscribe to our newsletter or mailing list
  • Contact us via WhatsApp, email, or social media
  • Participate in promotions, contests, or surveys

This information may include:

  • Full name
  • Email address
  • Phone number / WhatsApp number
  • Shipping and billing address
  • Payment information (processed securely through third-party payment gateways)

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on each page
  • Referring website addresses
  • Date and time of your visit

How We Use Your Information

We use the information we collect for the following purposes:

  • Process transactions: To process your orders, manage payments, and deliver products to you
  • Customer service: To respond to your inquiries, provide support, and communicate order updates via WhatsApp or email
  • Improve our services: To understand how visitors use our website and enhance the user experience
  • Marketing communications: To send promotional offers, new product announcements, and newsletters (with your consent)
  • Legal compliance: To comply with applicable laws, regulations, and legal processes
  • Fraud prevention: To detect, prevent, and address fraudulent or unauthorised activities

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files placed on your device that help us:

  • Remember your preferences and settings
  • Understand how you interact with our website
  • Keep items in your shopping cart
  • Deliver relevant content and advertisements

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of certain features on our site.

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers: Trusted third-party companies that assist us in operating our website, processing payments, shipping orders, and providing customer support
  • Payment processors: Secure payment gateways for processing transactions
  • Delivery partners: Courier and logistics companies to fulfil your orders
  • Legal authorities: When required by law or to protect our rights, safety, or property

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Order and transaction records are retained for accounting and legal compliance purposes.

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Correct any inaccurate or incomplete information
  • Delete your personal data (subject to legal obligations)
  • Withdraw consent for marketing communications at any time
  • Request restriction of processing your personal data

To exercise any of these rights, please contact us through the details provided below.

Third-Party Links

Our website may contain links to third-party sites such as social media platforms (TikTok, Instagram), messaging services (WhatsApp), and payment gateways. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal information.

Children’s Privacy

Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with the updated date. We encourage you to review this page periodically for the latest information on our privacy practices.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: